In the summer of 1999, the Missouri Department of Agriculture began looking for a new examination grading software.  We wanted a system that would give us an exam analysis, provide us with exam and examinee records, and provide us with the capability to generate a letter of results at the stroke of a key.  We were given a recommendation to contact The Examiner Corporation and after the first phone call with Gary Brown, we knew we had found our software plus, much more.

Mr. Brown was very gracious with his time.  After explaining that the department proctors 3,000 to 4,000 pesticide certification examinations annually and the process in which our staff goes through to send the exam results out; Mr. Brown explained, in detail what his software program could do for us.

There are several things about the Examiner that we enjoy and one of the pluses of the program is ability to establish exam item banks.  We are required by the Environmental Protection Agency to create several new examinations each year and having the ability to create several exam item banks makes it easier to generate new exams quickly.  Plus, the ability to develop multiple versions of each exam has decreased the likelihood of cheating.  And, the ability to generate a letter of results greatly reduced the amount of time it took our staff to mail out each applicants exam results.

The Examiner Corporation provides wonderful service.  After purchasing the program Mr. Brown came to Missouri and trained our staff on how to use the program.  Anytime we have a problem, Gary and Michelle are quick in returning our calls or email and they help us correct the problem or they correct the problem for us.  For example, this summer when our designated computer crashed and left us unable to grade our exams Mr. Brown was very quick in helping us install the software and working out any problems for us.  

The Bureau of Pesticide Control
Missouri Department of Agriculture